Employee & Family Assistance Programs

Many organizations try to promote psychological wellness by making free Counselling services available for employees and dependents. However, traditional EFAP services do not significantly decrease psychological disability for work. This is because many EFAP providers are not Return to Work (RTW) oriented. The economic argument for EFAP is to retain and help employees remain at work. If the Counsellor is not focused upon RTW issues when an employee’s work ability is being compromised the service is not providing proper service to the employer or the employee.

Our therapists are experienced in helping employees cope with psychological distress and maintaining or returning to work. Our goal is not to needlessly explore a client’s personal history searching for problems which can often lead to greater distress. We do listen, but we do more than listen. We promote coping and ability, not dysfunction and disability. This approach is also associated with a high level of client satisfaction. Our quality assurance research has revealed that over the six years of us providing this service 95% of our individual clients to date would recommend our EFAP Counselling services. Employers have also reported that our EFAP service has also been associated with significantly reduced stress related disability costs.